LEGAL & POLICIES
Acceptable Use Policy
Effective Date: [Date]
Last Updated: [Date]
This Acceptable Use Policy ("Policy") governs the use of Spinhub Limited's ("Spinhub," "we," "us") services, website, applications, and platform (collectively, the "Service"). This Policy supplements our Terms of Service and Community Guidelines.
Table of Contents
This policy covers technical restrictions and platform abuse. For content and behavior guidelines, see our Community Guidelines.
1. Overview
🎯 Purpose
This Policy ensures:
- Platform stability and performance
- Security for all users
- Fair resource usage
- Legal compliance
- Positive user experience
📋 Scope
This Policy applies to:
- All Spinhub users
- All platform features
- Third-party integrations
- API usage
- Automated systems
⚖️ Related Policies
- Terms of Service - General platform rules
- Community Guidelines - Content and behavior standards
- Privacy Policy - Data handling practices
- Copyright Policy - Intellectual property rules
2. Account Usage
✅ Acceptable Account Practices
Account Creation
- One account per person (unless authorized)
- Accurate registration information
- Valid email address required
- Age verification compliance (21+ declaration for supporters, full verification for creators)
- Maintain updated information
NSFW Content Access
- Must explicitly enable NSFW content viewing in settings
- Must acknowledge warning about adult content
- Must re-confirm choice every 90 days
- May not share account with minors
- May not circumvent content protection systems
Account Security
- Strong, unique passwords
- Multi-factor authentication where applicable
- Regular security reviews
- Prompt breach reporting
- No credential sharing
❌ Prohibited Account Activities
Account Manipulation
- Creating fake or duplicate accounts
- Buying, selling, or trading accounts
- Account sharing or renting
- Impersonation of others
- False identity information
Verification Fraud
- Fake ID submission
- Circumventing age verification
- Using others' documents
- Providing false tax information
- Manipulating verification systems
Account Automation
- Unauthorized bot accounts
- Automated account creation
- Mass account management
- Credential stuffing
- Account farming
3. Technical Restrictions
🚫 Prohibited Technical Activities
System Interference
- Attempting to access unauthorized areas
- Bypassing security measures
- Reverse engineering the platform
- Decompiling or disassembling code
- Removing proprietary notices
Network Abuse
- Denial of Service (DoS) attacks
- Port scanning or probing
- Network flooding
- Packet manipulation
- Traffic interception
Data Scraping
- Automated data collection
- Web scraping without permission
- Content harvesting
- Email address collection
- Profile data extraction
🔧 Technical Guidelines
Permitted Uses
- Normal browser access
- Mobile app usage
- Authorized API calls
- Approved integrations
- Standard features
Rate Limits
Action | Limit |
---|---|
Page requests | 60 per minute |
API calls | 1000 per hour |
File uploads | 100 per day |
Messages | 100 per hour |
Searches | 30 per minute |
4. Security Requirements
🔒 User Security Obligations
Password Security
- Minimum 8 characters
- Mix of character types
- No common passwords
- Regular updates
- No password sharing
Access Control
- Secure device usage
- Logout when finished
- No public computer storage
- Session management
- IP monitoring
Data Protection
- Encrypt sensitive data
- Secure file storage
- No malware distribution
- Protect user information
- Report vulnerabilities
🛡️ Prohibited Security Actions
Hacking Attempts
- Unauthorized access attempts
- Vulnerability exploitation
- Security testing without permission
- Social engineering
- Phishing activities
Malicious Code
- Virus distribution
- Malware uploads
- Trojan deployment
- Ransomware
- Exploit kits
Information Gathering
- Unauthorized penetration testing
- Security scanning
- Vulnerability probing
- Password cracking
- Session hijacking
5. Content and Data Usage
📊 Data Usage Guidelines
Acceptable Data Use
- Personal content management
- Analytics for your content
- Authorized data export
- Backup creation
- Performance monitoring
Data Restrictions
- No mass data downloads
- No unauthorized backups
- No data reselling
- No competitive analysis
- No user tracking
💾 Storage and Bandwidth
Fair Usage Limits
Resource | Limit |
---|---|
Storage | 100GB per creator |
Bandwidth | 1TB per month |
Video uploads | 50 per day |
Image uploads | 500 per day |
Backup frequency | Daily |
Prohibited Storage
- Non-platform content
- Backup services
- File hosting
- Software distribution
- Illegal materials
🔄 Content Distribution
Allowed Distribution
- Platform features only
- Authorized downloads
- Approved sharing
- Embedded players
- API distribution
Prohibited Distribution
- Hotlinking prevention bypass
- Unauthorized redistribution
- Paywall circumvention
- Content theft
- Stream ripping
6. API and Integration Usage
🔌 API Access Rules
Authorized Uses
- Content management
- Analytics access
- Automation tools
- Third-party integrations
- Mobile applications
API Requirements
- Valid API key
- Proper authentication
- Rate limit compliance
- Data minimization
- Security standards
API Restrictions
- No key sharing
- No reverse engineering
- No unauthorized access
- No data harvesting
- No competitive use
🤝 Third-Party Integrations
Approved Integrations
- Social media sharing
- Analytics tools
- Content creation tools
- Payment processors
- Marketing platforms
Integration Requirements
- Security compliance
- Data protection
- User consent
- Clear disclosure
- Revocable access
Prohibited Integrations
- Malicious services
- Data harvesters
- Spam tools
- Piracy platforms
- Competitor services
7. Payment and Commerce
💳 Payment System Usage
Acceptable Payment Use
- Legitimate transactions
- Authorized payment methods
- Accurate information
- Timely payments
- Proper documentation
Payment Fraud Prevention
- No stolen cards
- No money laundering
- No fake transactions
- No chargeback fraud
- No payment manipulation
💰 Commerce Restrictions
Prohibited Commerce
- Off-platform transactions
- Fee circumvention
- Currency manipulation
- Tax evasion
- Fraudulent sales
Financial Compliance
- Accurate reporting
- Tax compliance
- Anti-money laundering
- Know Your Customer (KYC)
- Transaction monitoring
📊 Monetization Rules
Allowed Monetization
- Platform features only
- Approved payment methods
- Transparent pricing
- Clear terms
- Fair practices
Prohibited Practices
- Hidden fees
- Bait and switch
- Pyramid schemes
- Investment fraud
- Gambling operations
8. Platform Resources
🖥️ Resource Usage
Server Resources
- CPU usage limits
- Memory allocation
- Database queries
- Cache usage
- Connection limits
Bandwidth Management
- Video streaming limits
- Download restrictions
- Upload constraints
- CDN usage
- API bandwidth
Storage Allocation
- File size limits
- Total storage caps
- Backup restrictions
- Archive policies
- Deletion rules
⚡ Performance Standards
Expected Behavior
- Optimize content
- Compress media
- Efficient coding
- Cache appropriately
- Minimize requests
Resource Abuse
- No cryptocurrency mining
- No distributed computing
- No resource hoarding
- No performance degradation
- No service disruption
9. Prohibited Activities
🚫 Comprehensive Prohibited List: The following activities are strictly forbidden and will result in immediate action.
⚠️ Technical Violations
- Hacking or cracking
- System exploitation
- Security breaches
- Data theft
- Service disruption
🚫 Platform Abuse
- Terms of Service violations
- Community Guidelines breaches
- Copyright infringement
- Spam distribution
- Harassment campaigns
💰 Commercial Violations
- Fraud or scams
- Illegal sales
- Counterfeit goods
- Stolen content
- Unauthorized reselling
⚖️ Legal Violations
- Any illegal activity
- Court order violations
- Regulatory non-compliance
- Sanction violations
- Export control breaches
🏢 Competitive Harm
- Corporate espionage
- Trade secret theft
- Unfair competition
- Platform cloning
- User poaching
🔴 Zero Tolerance Activities
Immediate termination for:
- Child exploitation
- Terrorism support
- Severe hacking attempts
- Major fraud
- Platform attacks
10. Monitoring and Enforcement
🔍 Monitoring Practices
Automated Monitoring
- Security scanning
- Anomaly detection
- Performance monitoring
- Compliance checking
- Pattern recognition
Manual Review
- Reported violations
- High-risk activities
- Random audits
- Compliance verification
- Investigation support
Data Collection
- Security logs
- Access records
- Performance metrics
- Error tracking
- Compliance data
⚖️ Enforcement Process
Investigation Steps
- Detection or report
- Initial assessment
- Evidence gathering
- User notification
- Response opportunity
- Decision making
- Action implementation
Fair Process
- Clear communication
- Evidence-based decisions
- Proportionate responses
- Appeal opportunities
- Documentation
11. Reporting Violations
📢 How to Report
Reporting Channels
- In-platform reporting tool
- Email: [email protected]
- Security: [email protected]
- Urgent: [email protected]
Information to Include
- Type of violation
- User/content involved
- Evidence/screenshots
- Date and time
- Impact description
Anonymous Reporting
- Available for safety issues
- Security vulnerabilities
- Serious violations
- Whistleblower protection
⏱️ Response Times
Critical Security: 1 hour
Immediate response for security threats
Safety Issues: 4 hours
Rapid response for user safety
Technical Abuse: 24 hours
Standard response for technical violations
General Reports: 48 hours
Updates every 72 hours for complex cases
12. Consequences
⚖️ Enforcement Actions
Warning
- First minor violations
- Educational approach
- Clear expectations
- Monitoring period
Temporary Restriction
- Feature limitations
- Access restrictions
- Duration varies
- Rehabilitation possible
Account Suspension
- Serious violations
- All access blocked
- Investigation period
- Appeal available
Permanent Termination
- Severe violations
- Repeated offenses
- No reinstatement
- Legal action possible
📊 Factors Considered
- Severity of violation
- Intent and knowledge
- History of compliance
- Cooperation level
- Impact on others
- Remediation efforts
🔄 Appeal Process
How to Appeal
- Submit within 30 days
- Explain circumstances
- Provide evidence
- Show remediation
- Await decision
Appeal Review
- Different reviewer
- Complete assessment
- 7-day response
- Final decision
13. Contact Information
📧 Violation Reporting
General Abuse
- Email: [email protected]
- Form: spinhub.com/report-abuse
- Response: 24-48 hours
Security Issues
- Email: [email protected]
- PGP key available
- Bug bounty program
- 24/7 monitoring
Urgent Safety
- Email: [email protected]
- Priority response
- Law enforcement coordination
- Immediate action
🏢 Legal Contact
🔗 Resources
Documentation
- Security best practices
- API documentation
- Integration guides
- FAQ section
Support
- Help center: help.spinhub.com
- Developer docs: developers.spinhub.com
- Status page: status.spinhub.com
Contact Information
Support
General support: [email protected]
Creator support: [email protected]
Policy questions: [email protected]
Payment issues: [email protected]
Business Development
Partnerships: [email protected]
Premium creator program, brand collaborations, integration opportunities
Legal & Compliance
Legal matters: [email protected]
Privacy concerns: [email protected]
Data Protection Officer: [email protected]