Community Guidelines

Effective Date: [Date]

Last Updated: [Date]

Welcome to the Spinhub community! These guidelines ensure our platform remains a safe, respectful, and creative space for everyone. By using Spinhub, you agree to follow these guidelines.

1. Our Core Values

At Spinhub, we believe in:

🤝

Respect

Treat every community member with dignity and kindness

🛡️

Safety

Protect yourself and others from harm

Creativity

Express yourself while respecting boundaries

🎯

Authenticity

Be genuine and honest in all interactions

⚖️

Legality

Follow all applicable laws and regulations

🌍

Inclusivity

Welcome diverse voices and perspectives

2. Content Guidelines

✅ Allowed Content

We celebrate diverse creative expression! You can share:

Creative Works

  • Original art, illustrations, and designs
  • Music, podcasts, and audio content
  • Videos, films, and animations
  • Written content (stories, articles, poetry)
  • Photography and digital media
  • Educational and tutorial content
  • Live streaming and performances

Interactive Content

  • Behind-the-scenes content
  • Work-in-progress updates
  • Q&A sessions and AMAs
  • Community polls and feedback
  • Exclusive previews
  • Personal vlogs and updates

Adult Content (with restrictions)

  • Artistic nudity and erotica
  • Adult artwork and illustrations
  • Consensual adult content
  • Educational sexual content
  • Must follow our Adult Content Policy

📋 Content Requirements

All content must:

  • Be original or properly licensed - You must own the rights or have permission to share
  • Include appropriate labels and warnings - Help users make informed choices
  • Respect intellectual property rights - Don't infringe on others' work
  • Comply with local laws - Follow regulations in your jurisdiction
  • Meet quality promises to supporters - Deliver what you advertise

Tip: When in doubt about whether content is appropriate, err on the side of caution and contact our support team for guidance.

3. Behavior Standards

👥 Expected Behavior

For Everyone:

  • Communicate with respect and kindness
  • Honor boundaries set by others
  • Report violations appropriately
  • Protect your account security
  • Engage constructively
  • Respect privacy
  • Support fellow community members

For Creators:

  • Deliver content as promised
  • Communicate transparently with supporters
  • Set clear expectations
  • Respond professionally to feedback
  • Maintain consistent quality
  • Honor refund policies
  • Keep supporter information confidential

For Supporters:

  • Respect creator boundaries
  • Keep exclusive content private
  • Provide constructive feedback
  • Pay for content fairly
  • Engage positively
  • Report issues appropriately
  • Support creators' growth

🚫 Prohibited Behavior

The following behaviors are strictly forbidden:

Harassment & Abuse

  • Bullying or intimidation
  • Threats of any kind
  • Stalking or unwanted contact
  • Hate speech or discrimination
  • Doxxing (sharing private information)
  • Targeted harassment campaigns

Deceptive Practices

  • Impersonation of others
  • Misleading content descriptions
  • Fake engagement or reviews
  • Scams or fraud
  • Catfishing
  • Account trading or selling

Platform Abuse

  • Circumventing paywalls
  • Using bots or automation
  • Spamming messages or comments
  • Creating multiple accounts to evade bans
  • Sharing login credentials
  • Manipulating platform features

4. Safety Requirements

🔐 Account Security

Required for All Users:

  • Strong, unique passwords
  • Two-factor authentication (when available)
  • Regular security checkups
  • Immediate reporting of breaches
  • No credential sharing

👤 Identity Verification

Age Verification (21+ Only):

  • Supporters: Age declaration required at signup
  • Creators: Full identity verification via Stripe Connect
  • Content Participants: Government ID and consent documentation
  • Additional verification may be requested for certain activities

🛡️ Privacy Protection

Protect Yourself:

  • Don't share personal contact information
  • Use platform messaging for communications
  • Be cautious with personal details
  • Report privacy violations immediately
  • Use privacy settings effectively

Protect Others:

  • Never share others' private information
  • Respect requests for privacy
  • Don't screenshot private content
  • Keep supporter lists confidential
  • Honor content distribution limits

5. Adult Content Policy

🛡️ NSFW Content Protection System

Double Opt-In Protection:

Spinhub employs industry-leading protection measures:

  • All NSFW content is hidden by default for ALL users
  • Users must be logged in AND explicitly enable viewing
  • No accidental exposure to adult content possible
  • Clear warnings before enabling NSFW content
  • Re-confirmation required every 90 days

Creator Labeling Requirements - CRITICAL:

  • MUST accurately label all NSFW content
  • Mislabeling NSFW content as SFW is a SERIOUS VIOLATION
  • First offense: Warning and content correction
  • Second offense: 7-day suspension
  • Third offense: Permanent ban
  • No exceptions for "borderline" content - when in doubt, label as NSFW

📝 General Requirements

Adult/NSFW content is permitted with strict requirements:

All Participants Must:

  • Be 21 years or older
  • Provide verified consent
  • Appear willingly and enthusiastically
  • Have the right to revoke consent
  • Be fairly compensated if applicable

Creators Must:

  • Verify age of all participants (21+)
  • Maintain written consent records
  • Keep 2257 documentation (or EU equivalent)
  • Label all adult content appropriately
  • Use age-gating features
  • Respect payment processor restrictions

🏷️ Required Labels

Adult content must be labeled as:

  • NSFW - Not Safe For Work
  • Adult Content - Sexual or nude content
  • Graphic Content - Violence or disturbing imagery
  • Sensitive Topics - Mental health, trauma, etc.

⚠️ Never Allowed

  • Content involving anyone under 21
  • Non-consensual content of any kind
  • Deepfakes without explicit consent
  • Revenge or involuntary content
  • Illegal sexual services
  • Bestiality or extreme content

6. Prohibited Content

❌ Never Allowed: The following content is strictly prohibited and will result in immediate action.

🚫 Illegal Content

  • Child sexual abuse material (CSAM)
  • Non-consensual intimate content
  • Terrorism or violent extremism
  • Illegal goods or services
  • Prohibited substances
  • Money laundering
  • Human trafficking

⚠️ Harmful Content

  • Self-harm or suicide promotion
  • Dangerous challenges or activities
  • Medical misinformation
  • Eating disorder promotion
  • Instructions for illegal activities
  • Content that endangers minors

💬 Hateful Content

  • Hate speech based on protected characteristics
  • Calls for violence against groups
  • Holocaust denial or hate symbols
  • Racial supremacy content
  • Gender-based hatred
  • Religious persecution

📄 IP Violations

  • Copyright infringement
  • Trademark violations
  • Pirated content
  • Unauthorized recordings
  • Stolen artwork
  • Plagiarized content

🎭 Deceptive Content

  • Misinformation campaigns
  • Deep fakes (without consent)
  • Phishing or scams
  • Impersonation
  • Fraudulent services
  • Pyramid schemes

🔐 Privacy Violations

  • Doxxing
  • Revenge porn
  • Hidden camera content
  • Private communications
  • Personal data exposure
  • Stalking content

7. Enforcement

⚖️ Our Approach

We use a combination of:

🤖

Automated Systems

AI detection and filtering

👥

Human Review

Expert moderation teams

📢

Community Reports

User-reported violations

📊 Enforcement Actions

⚠️ Warning

  • First-time minor violations
  • Educational approach
  • Clear explanation provided
  • Opportunity to correct

🗑️ Content Removal

  • Violating content deleted
  • Creator notified with reason
  • Appeal option available
  • Records maintained

🚫 Account Suspension

  • Serious or repeated violations
  • All access temporarily blocked
  • Review after suspension period
  • Rehabilitation possible

🎯 Factors We Consider

  • Severity of violation
  • Intent and context
  • History of violations
  • Impact on community
  • Willingness to comply
  • Remedial actions taken

8. Reporting Violations

🚨 How to Report

In-Platform Reporting:

  1. Click the "Report" button on any content or profile
  2. Select the violation type
  3. Provide additional details
  4. Submit supporting evidence
  5. Receive confirmation number

Email Reporting:

Include in Reports:

  • Links to content/profiles
  • Screenshots (if safe to take)
  • Description of violation
  • Date and time observed
  • Any additional context

⏱️ Response Times

Urgent Safety Issues: 2-4 hours

CSAM/Terrorism: Immediate

Standard Reports: 24-48 hours

Complex Cases: 3-5 days

🔒 Reporter Protection

  • All reports are confidential
  • Anonymous reporting available
  • No retaliation tolerated
  • Reporter identity protected
  • Follow-up communication secure

9. Appeals Process

📝 How to Appeal

If you believe an enforcement action was incorrect:

1. Submit Appeal

2. Provide Information

  • Explanation of why action was wrong
  • Any missing context
  • Supporting evidence
  • Commitment to guidelines

3. Review Process & 4. Final Decision

  • Different reviewer assigned
  • Complete case review
  • Decision within 7 days
  • Clear explanation provided
  • Actions reversed if appropriate

🚫 Non-Appealable Actions

Certain violations cannot be appealed:

  • CSAM possession or distribution
  • Terrorism or violent extremism
  • Court-ordered removals
  • Repeated ban evasion
  • Severe real-world harm

10. Best Practices

🌟 For Creators

Content Excellence

  • Set realistic expectations
  • Communicate delays promptly
  • Maintain consistent quality
  • Label content accurately
  • Respect supporter feedback

Community Building

  • Foster positive environments
  • Moderate comments effectively
  • Celebrate supporter milestones
  • Address concerns quickly
  • Build lasting relationships

Professional Standards

  • Keep promises to supporters
  • Maintain regular posting schedule
  • Provide value consistently
  • Handle criticism gracefully
  • Continuously improve

💝 For Supporters

Positive Engagement

  • Encourage creators constructively
  • Share feedback respectfully
  • Participate in community activities
  • Respect creator boundaries
  • Report issues appropriately

Content Respect

  • Don't redistribute paid content
  • Honor creator's terms
  • Support fairly for value received
  • Promote creators appropriately
  • Maintain confidentiality

🏆 Community Excellence

Everyone Benefits When We:

  • Celebrate diverse voices
  • Support new creators
  • Share knowledge freely
  • Address problems constructively
  • Build together

Final Thoughts

These Community Guidelines create a framework for a thriving creative ecosystem. They're designed to protect everyone while enabling authentic expression and meaningful connections.

Remember:

  • 🤝 Respect is non-negotiable
  • 🛡️ Safety comes first
  • ✨ Creativity flourishes with clear boundaries
  • 🌍 Diversity makes us stronger
  • 💪 We're building this together

Get Help:

Thank you for being part of Spinhub and helping create a platform where creators and supporters can connect safely and authentically.
Questions? We're here to help at [email protected]

Contact Information

Support

General support: [email protected]

Creator support: [email protected]

Policy questions: [email protected]

Payment issues: [email protected]

Business Development

Partnerships: [email protected]

Premium creator program, brand collaborations, integration opportunities

Legal & Compliance

Legal matters: [email protected]

Privacy concerns: [email protected]

Data Protection Officer: [email protected]

General

General inquiries: [email protected]

Press & Media: [email protected]

Party invites: @spinhub.com