Creator Agreement

1. Becoming a Creator

1.1 Eligibility Requirements

To become a Creator on Spinhub, you must:

• Be at least 21 years old
• Have the legal capacity to enter binding contracts
• Complete our enhanced verification process
• Not be prohibited by your local laws
• Not have been previously banned from Spinhub

1.2 Verification Process

Required Documentation

• Government-issued photo ID (via Stripe Connect)
• Identity verification through Stripe's KYC process
• Proof of current address (utility bill, bank statement)
• Tax identification numbers
• Bank account verification

Business Accounts

If operating as a business:

• Business registration documents
• Tax registration certificates
• Authorized representative documentation
• Corporate bank account details

1.3 Account Types

1.4 Onboarding Process

1. Complete application
2. Submit verification documents
3. Identity verification (1-3 business days)
4. Tax information setup
5. Bank account verification
6. Content guidelines training
7. Account activation

2. Your Content

2.1 Content Ownership

You Retain Ownership

• You own all intellectual property rights in your content
• No transfer of ownership to Spinhub
• You control how your content is used
• Moral rights preserved (where applicable)

Your Representations

You represent and warrant that:

• You own or have all necessary rights to your content
• Your content doesn't infringe any third-party rights
• You have written permission from all participants
• Your content complies with all applicable laws
• You can grant the licenses in this Agreement

2.2 License Grant to Spinhub

You grant Spinhub a license to:

Platform Operations

• Host, store, and cache your content
• Display content to your authorized supporters
• Create thumbnails, previews, and clips
• Transcode videos for different devices
• Distribute via content delivery networks
• Make security and backup copies

Platform Features

• Include in search and discovery features
• Generate automated captions/translations
• Create recommendation algorithms
• Display in creator showcases (with consent)
• Use in platform improvements

License Terms

This license is:

• Non-exclusive (you can use content elsewhere)
• Worldwide
• Royalty-free
• For the duration your content is on Spinhub
• Terminates 30 days after content deletion

2.3 Content Standards

All content must comply with our Community Guidelines and:

General Requirements

• Be accurately described and labeled
• Meet quality standards you promise
• Include required disclosures
• Respect supporter expectations
• Not mislead or deceive

Adult Content Requirements

If creating adult/NSFW content:

• All participants must be 21+ with verification
• Maintain 2257 records (or EU equivalent)
• Written consent from all participants
• Proper labeling and age-gating
• Compliance with payment processor rules
• No content involving minors in any context

2.4 Content Types

Supported Formats

• Videos (MP4, MOV, AVI)
• Images (JPG, PNG, GIF)
• Audio (MP3, WAV, FLAC)
• Live streaming
• Text posts and articles
• Polls and community posts

Content Delivery

• Direct uploads (up to 5GB)
• Streaming quality options
• Download permissions (your choice)
• Scheduled releases
• Exclusive timeframes

2.5 Authority to Process Transactions

By using Spinhub as a creator, you grant Spinhub authority to:

Transaction Processing

• Act as the merchant of record for all your transactions
• Process payments from supporters in Spinhub's name for your benefit
• Handle all payment-related customer service inquiries
• Make decisions on refunds and disputes (with amounts deducted from your earnings)
• Serve as the sole contact point for payment processors and financial institutions
• Represent your interests in all platform financial matters

Scope of Authority

• This authorization is limited to platform transactions only
• Does not extend beyond the scope of the Spinhub marketplace
• Applies to all monetization methods you choose to use
• Includes subscriptions, tips, pay-per-view content, and any future payment types
• Covers all payment-related communications with supporters

Financial Responsibility

You acknowledge that:

• While Spinhub handles all payment operations, you remain financially responsible for refunds
• Refund amounts will be deducted from your earnings
• Spinhub's decisions on disputes and refunds are final
• You must maintain sufficient balance or future earnings to cover potential refunds
• This structure ensures compliance with financial regulations while protecting all parties

3. Monetization Options

3.1 Subscription Tiers

Tier Structure

• Create up to 5 subscription tiers
• Price range: €3 - €500 per month
• Custom benefits for each tier
• Annual subscription discounts (optional)
• Free tier allowed

Tier Features

• Exclusive content access
• Early access to content
• Private messaging privileges
• Custom badges and recognition
• Physical rewards (your responsibility)

3.2 One-Time Payments

Tips and Donations

• Accept one-time support payments
• Minimum tip: €1
• Maximum tip: €1,000
• Optional thank-you messages
• Tip goals and campaigns

Pay-Per-View Content

• Individual content purchases
• Price range: €1 - €200
• Bundle options available
• Limited-time offers
• Rental vs. permanent access

3.3 Additional Revenue Streams

Fundraising Goals

• Set financial targets
• Progress tracking visible to supporters
• Milestone rewards
• Time-limited campaigns
• Transparent reporting

Wishlists

• Create item wishlists
• Supporters can purchase items
• Direct shipping options
• Privacy protection for addresses
• Commission on fulfilled items

Live Streaming

• Paid live events
• Super chats and gifts
• Private streaming sessions
• Recorded stream sales
• Virtual meet-and-greets

Digital Products (coming soon)

• E-books and guides
• Presets and templates
• Online courses
• Digital artwork
• Music and audio files

3.4 Promotional Tools

• Discount codes
• Free trials (up to 30 days)
• Referral bonuses
• Bundle discounts
• Early bird pricing

4. Platform Fees and Pricing

4.1 Platform Fee Structure

Standard Fees

• Platform fee: 15% of all earnings
• Payment processing: 2.9% + €0.30 per transaction
• No setup fees
• No monthly fees
• No hidden charges

Fee Calculation Example

• Supporter pays: €10.00
• Payment processing: -€0.59 (2.9% + €0.30)
• Platform fee: -€1.41 (15% of €9.41)
• You receive: €8.00

4.2 Premium Creator Rates

Reduced fees available for:

• High-volume creators (€10,000+ monthly)
• Exclusive partnerships
• Long-term commitments
• Strategic content categories

Contact [email protected] for details.

4.3 Additional Fees

Currency Conversion

• Non-EUR transactions: Market rate + 1%
• Updated daily
• Transparent reporting

Payout Fees

• SEPA transfers: Free
• International wires: €15
• Expedited payouts: €5

Refunds and Chargebacks

• Refunded transactions: Fees not returned
• Chargeback fee: €15 (if lost)
• Excessive chargebacks: Account review

4.4 Fee Changes

• 60 days notice for fee increases
• Grandfathered rates for existing creators
• No retroactive changes
• Clear communication of changes

5. Payments and Payouts

5.1 Payment Processing

Supported Payment Methods

• Credit/debit cards (via Stripe)
• SEPA direct debit
• Digital wallets (coming soon)
• Cryptocurrency (under consideration)

Transaction Security

• PCI DSS compliance
• 3D Secure authentication
• Fraud detection systems
• Secure tokenization

5.2 Payout Schedule

Standard Payouts

• Frequency: Weekly or monthly (your choice)
• Processing: 3-5 business days
• Minimum payout: €20
• Maximum payout: No limit

Payout Timeline

• Earnings period ends: Sunday midnight CET
• Processing begins: Monday
• Funds sent: Wednesday
• Bank receipt: Wednesday-Friday

Hold Periods

New creators:

• First payout: 14-day hold
• First 30 days: 7-day rolling hold
• After 30 days: Standard schedule

5.3 Payout Methods

Available Options

• SEPA bank transfer (EU banks) - Free
• International wire transfer - €15 fee
• PayPal (selected countries) - 2% fee
• Wise integration (coming soon)

Payout Requirements

• Verified bank account
• Completed tax forms
• No outstanding violations
• Minimum threshold met

5.4 Payment Holds

Funds may be held for:

• Suspicious activity investigation
• Excessive chargebacks
• Content policy violations
• Legal compliance reviews
• Technical issues

Hold duration: Up to 180 days (exceptional cases)

6. Tax Obligations

6.1 Your Tax Responsibilities

As an independent creator, you are responsible for:

• Registering for taxes in your jurisdiction
• Paying income tax on earnings
• VAT/GST registration (if required)
• Maintaining accurate records
• Filing tax returns

6.2 Tax Documentation

Required Information

• Tax identification number (TIN)
• VAT number (if applicable)
• Tax residence certificate (if needed)
• W-8/W-9 forms (US tax treaties)

Annual Documents Provided

• Earnings summary
• Transaction details
• Fee breakdown
• VAT reports
• DAC7 reporting confirmation

6.3 VAT/GST Handling

EU VAT

• Automatically calculated on subscriptions
• Collected from supporters
• Remitted by Spinhub
• VAT receipts provided

Creator VAT Obligations

• May need VAT registration
• Threshold varies by country
• B2B invoicing available
• Reverse charge mechanism supported

6.4 DAC7 Compliance

Reporting Requirements

Under EU Directive DAC7, we must report:

• Creator identification details
• Total earnings
• Number of transactions
• Fee amounts

Your Obligations

• Provide accurate tax information
• Update changes promptly
• Respond to verification requests
• Maintain supporting documentation

Reports submitted annually to tax authorities by January 31st.

7. Creator Standards and Obligations

7.1 Professional Standards

You agree to:

• Maintain professional conduct
• Communicate honestly with supporters
• Deliver content as promised
• Meet stated deadlines
• Handle feedback constructively

7.2 Content Delivery

Consistency Requirements

• Post according to your stated schedule
• Notify supporters of delays
• Maintain quality standards
• Honor exclusive periods
• Fulfill tier benefits

Communication Standards

• Respond to reasonable inquiries
• Provide updates on progress
• Be transparent about challenges
• Set realistic expectations
• Respect supporter time

7.3 Prohibited Practices

You must not:

• Create fake accounts or engagement
• Manipulate platform metrics
• Share supporter personal information
• Conduct off-platform transactions
• Violate supporter privacy
• Engage in deceptive practices
• Resell or share account access

7.4 Content Exclusivity

No Exclusivity Required

• Use other platforms freely
• Cross-post content (respecting supporter value)
• Maintain other revenue streams
• Build your brand elsewhere

Timed Exclusivity Options

• Offer Spinhub exclusives
• Early access windows
• Platform-first releases
• Exclusive tier content

7.5 Record Keeping

Maintain records of:

• Content creation dates
• Participant agreements
• Age verification documents
• Financial transactions
• Tax documentation
• Business licenses

Retention period: 7 years minimum

8. Supporter Relations

8.1 Supporter Management

Your Responsibilities

• Treat all supporters fairly
• Honor subscription benefits
• Protect supporter privacy
• Address concerns promptly
• Maintain professional boundaries

Best Practices

• Welcome new supporters
• Acknowledge long-term supporters
• Create community guidelines
• Moderate comments effectively
• Build positive relationships

8.2 Communication Guidelines

Messaging Etiquette

• Use platform messaging system
• Respect supporter boundaries
• No spam or mass messaging
• Keep conversations appropriate
• Archive important exchanges

Response Expectations

• Acknowledge messages within 72 hours
• Provide support for content issues
• Handle complaints professionally
• Escalate serious concerns
• Document problematic interactions

8.3 Refund Policy

Your Refund Policy

• Create clear refund terms
• Display prominently on profile
• Honor stated policy
• Process refunds promptly
• Communicate decisions clearly

Platform Requirements

• Allow refunds for non-delivery
• Honor EU cooling-off period
• Cooperate with investigations
• Maintain refund records
• Report excessive refunds

8.4 Supporter Data

Privacy Obligations

• Access only necessary data
• No harvesting email addresses
• Protect supporter information
• No unauthorized sharing
• Delete data upon request

Permitted Uses

• Platform communications
• Content delivery
• Aggregate analytics
• Service improvements
• With explicit consent only

9. Benefits and Rewards

9.1 Digital Benefits

Content Benefits

• Exclusive posts and content
• Early access releases
• Behind-the-scenes material
• High-resolution downloads
• Extended versions

Interactive Benefits

• Private messaging access
• Live stream participation
• Q&A priority
• Community features
• Custom emojis/badges

9.2 Physical Rewards

If offering physical items:

Your Responsibilities

• Clear descriptions
• Realistic delivery timeframes
• Shipping cost transparency
• Customs/duty disclosures
• Quality standards

Fulfillment Requirements

• Track shipments
• Provide delivery updates
• Handle returns/exchanges
• Resolve shipping issues
• Maintain inventory

9.3 Services and Experiences

Virtual Services

• One-on-one video calls
• Personalized content
• Skill teaching/coaching
• Creative consultations
• Custom commissions

Guidelines

• Clear service boundaries
• Scheduled availability
• Professional conduct
• No inappropriate requests
• Platform-mediated only

9.4 Benefit Management

Organization Tools

• Tier benefit tracking
• Fulfillment checklists
• Automated delivery
• Supporter benefit history
• Reminder systems

Changes to Benefits

• 30 days notice for reductions
• Grandfather existing supporters
• Clear communication
• Migration options
• Honor commitments

10. Intellectual Property

10.1 Your Rights

Content Ownership

• You retain all IP rights
• Copyright remains yours
• Trademark rights preserved
• Moral rights maintained
• Patent rights unaffected

Protection Measures

• DMCA takedown process
• Content ID systems
• Watermarking options
• Download controls
• Access restrictions

10.2 Platform License

Limited License Grant

You grant Spinhub permission to:

• Display your content
• Create technical copies
• Generate previews
• Enable platform features
• Protect against piracy

License Limitations

• No sublicensing rights
• No content modification
• No use outside platform
• No competitive uses
• Terminates upon deletion

10.3 Third-Party Content

Usage Requirements

• Obtain necessary licenses
• Credit original creators
• Respect fair use limits
• No copyright infringement
• Maintain license records

Music and Media

• Use licensed music only
• Respect synchronization rights
• No unlicensed covers
• Clear samples properly
• Document permissions

10.4 Brand Usage

Spinhub Trademarks

• Limited use for promotion
• Follow brand guidelines
• No modification allowed
• No misleading associations
• Revocable permission

Your Trademarks

• Maintain your brand identity
• Use your logos freely
• Build brand recognition
• No platform claims
• Independent branding

11. Platform Tools and Features

11.1 Creator Dashboard

Analytics Tools

• Real-time earnings tracking
• Subscriber demographics
• Content performance metrics
• Growth trends
• Revenue forecasting

Management Features

• Content scheduling
• Bulk messaging
• Tier management
• Benefit tracking
• Payout settings

11.2 Content Tools

Publishing Features

• Draft and schedule posts
• Media galleries
• Story features
• Polls and surveys
• Live streaming

Enhancement Tools

• Basic video editing
• Thumbnail generator
• Caption creation
• Tag suggestions
• SEO optimization

11.3 Community Features

Engagement Tools

• Comment moderation
• Community guidelines
• Supporter recognition
• Milestone celebrations
• Event creation

Safety Features

• Block/restrict users
• Word filtering
• Report handling
• Privacy controls
• Backup systems

11.4 Integration Options

Current Integrations

• Social media sharing
• Discord community sync
• Google Analytics
• Email marketing tools
• Webhook support

API Access (coming soon)

• Read subscriber data
• Post content programmatically
• Automate workflows
• Custom integrations
• Rate limits apply

12. Data and Analytics

12.1 Available Analytics

Performance Metrics

• Earnings over time
• Subscriber growth
• Content views/engagement
• Conversion rates
• Retention metrics

Audience Insights

• Geographic distribution
• Subscription tier breakdown
• Engagement patterns
• Discovery sources
• Device/platform usage

12.2 Data Export

Exportable Data

• Subscriber list (emails only with consent)
• Transaction history
• Content performance
• Analytics reports
• Tax documents

Export Formats

• CSV files
• PDF reports
• API access (coming soon)
• Automated reports
• Custom exports

12.3 Data Usage Rights

Your Rights

• Access all your data
• Export for analysis
• Use for business planning
• Share aggregate data
• Delete upon request

Restrictions

• No individual tracking
• Respect privacy laws
• No selling supporter data
• Aggregate reporting only
• Secure storage required

12.4 Performance Insights

Monthly Reports

• Earnings summary
• Growth metrics
• Top performing content
• Supporter feedback
• Recommendations

Benchmarking

• Category comparisons
• Growth percentiles
• Engagement benchmarks
• Revenue optimization tips
• Success strategies

13. Marketing and Promotion

13.1 Platform Promotion

Discovery Features

• Category placement
• Search optimization
• Recommendation algorithm
• Trending sections
• Featured creator spots

Promotional Opportunities

• Homepage features
• Newsletter inclusions
• Social media highlights
• Press opportunities
• Partner showcases

13.2 Marketing Tools

Built-in Tools

• Referral programs
• Discount codes
• Free trial offers
• Share buttons
• Embed widgets

Campaign Support

• Launch announcements
• Milestone promotion
• Seasonal campaigns
• Cross-promotion tools
• Analytics tracking

13.3 External Marketing

Permitted Activities

• Social media promotion
• Email marketing
• Paid advertising
• Influencer partnerships
• Press outreach

Brand Guidelines

• Use official assets
• Accurate descriptions
• No misleading claims
• Respect platform reputation
• Follow advertising laws

13.4 Success Programs

Creator Growth Program

• Marketing workshops
• Best practice guides
• One-on-one consultations
• Peer mentorship
• Resource library

Promotional Support

• Launch assistance
• Growth strategies
• Content optimization
• Audience building
• Retention tactics

14. Compliance and Safety

14.1 Legal Compliance

You must comply with:

• Local content laws
• Tax regulations
• Business licensing requirements
• Consumer protection laws
• Data privacy regulations
• Advertising standards

14.2 Age Verification

Participant Verification

For all people in your content:

• Verify 21+ age
• Maintain records
• Government ID required
• Consent documentation
• Annual updates

Supporter Verification

• Platform handles verification
• You must report suspicions
• No targeting minors
• Age-appropriate content only

14.3 Content Moderation

Automated Systems

• Pre-publication scanning
• CSAM detection
• Copyright matching
• Spam filtering
• Safety alerts

Human Review

• Report investigations
• Context consideration
• Appeal processes
• Policy clarifications
• Creator support

14.4 Safety Measures

Account Security

• Two-factor authentication
• Login notifications
• API key management
• Session controls
• Recovery options

Content Protection

• Watermarking
• Download prevention
• Screenshot deterrents
• Access logging
• DMCA tools

14.5 Incident Response

Reporting Obligations

Report immediately:

• Illegal content
• Safety threats
• Underage users
• Criminal activity
• Platform vulnerabilities

Cooperation Requirements

• Preserve evidence
• Provide information
• Assist investigations
• Implement remedies
• Prevent recurrence

15. Term and Termination

15.1 Agreement Duration

Term

• Effective upon acceptance
• Continues until terminated
• Automatic renewal
• No fixed commitment
• Cancel anytime

15.2 Termination by You

Voluntary Termination

• 30 days notice recommended
• Immediate option available
• Complete outstanding obligations
• Download your data
• Final payout processed

Process

1. Submit termination request
2. Confirm supporter notifications
3. Set content expiration
4. Complete final deliveries
5. Receive final payment

15.3 Termination by Spinhub

Causes for Termination

• Terms of Service violations
• Illegal content or activity
• Repeated policy violations
• Fraud or misrepresentation
• Extended inactivity (12+ months)
• Payment processor requirements

Immediate Termination

For severe violations:

• CSAM or terrorism content
• Immediate safety risks
• Court orders
• Severe fraud
• Ban evasion

15.4 Effects of Termination

Upon Termination

• Account access ends
• Content becomes inaccessible
• Subscriptions cancelled
• Final payout processed
• Data retention per policy

Surviving Obligations

• Confidentiality
• Indemnification
• Intellectual property
• Dispute resolution
• Records retention

15.5 Reinstatement

Possible After

• Policy violation correction
• Successful appeal
• Compliance demonstration
• Probationary period
• Platform discretion

Not Available For

• CSAM violations
• Repeated terminations
• Severe fraud
• Legal prohibitions
• Safety risks

16. Liability and Indemnification

16.1 Platform Limitations

No Liability For

• Lost earnings or opportunities
• Supporter actions
• Content theft or piracy
• Technical issues
• Third-party services
• Force majeure events

Limited Liability

Maximum liability limited to greater of:

• €500
• Platform fees paid in last 6 months

16.2 Your Indemnification

You agree to indemnify Spinhub from:

• Content-related claims
• IP infringement allegations
• Supporter disputes
• Tax obligations
• Legal violations
• Breach of this Agreement

16.3 Insurance

Recommended Coverage

• General liability
• Professional indemnity
• Media liability
• Cyber security
• Business interruption

High-Risk Content

Additional coverage for:

• Adult content
• Financial advice
• Health/medical content
• Legal services
• Dangerous activities

16.4 Dispute Resolution

Between You and Supporters

• Direct resolution preferred
• Platform mediation available
• Your responsibility primarily
• Clear policies help
• Document everything

Between You and Spinhub

• Good faith negotiation
• Mediation option
• Irish law applies
• Dublin courts
• No class actions

17. General Provisions

17.1 Entire Agreement

This Agreement, together with:

• Terms of Service
• Community Guidelines
• Privacy Policy
• Other platform policies

Constitutes the entire agreement.

17.2 Modifications

Amendment Process

• 30 days notice for material changes
• Email notification
• Dashboard alerts
• Continued use = acceptance
• Termination option

17.3 Assignment

Your Rights

• Cannot assign this Agreement
• Cannot transfer account
• Personal obligation
• No sublicensing

Our Rights

• May assign to successors
• Corporate restructuring allowed
• Notice provided
• Terms continue

17.4 Waiver

• No waiver unless written
• Single waiver not permanent
• Rights remain enforceable
• Delays don't waive rights

17.5 Severability

• Invalid provisions severed
• Remainder stays effective
• Court reformation allowed
• Intent preserved

17.6 Relationship

Independent Contractor

• Not an employee
• No benefits provided
• Own tax obligations
• No authority to bind Spinhub
• Independent business

17.7 Confidentiality

Keep Confidential

• Platform strategies
• Beta features
• Other creator data
• Business metrics
• Security measures